Keep your SDK up to date. Get the release notes here, and contact Support using the form below for the latest version. Product Documents and Downloads Columbo Danno Mannix Kojak Five-0 Sherlock Watson Slapshot Contact Support "*" indicates required fields ATTENTION: If you do NOT receive an email containing credentials to retrieve the SDK after submitting, then please wait five minutes and check the spam/junk folder of the email you used when requesting the SDK below. If still not in the email's inbox or spam folder after waiting, then please email technical@integratedbiometrics.com, and we will assist you.How can we help you today?*ChooseRequest Software Development Kit (SDK) for my scanner.I have a software development question.I have a warranty or scanner hardware issue.I have a sales or general product question.I have a question about an existing order.I don't see my product on your website.Order NumberIB SalespersonPlease provide us details*Product InformationSerial Number Format Example 09-character: 1723-00020 14-character: NF120-1809-00043 15-character: SH11100-55550073 19-character: FV11100-91300048-000K 20-character: FV11100-201300048-000K *Serial numbers can be located on bottom of the scanner.Serial Number Location Example Individual Product DetailsProductSerial NumberIssue DescriptionTime In Use CurveColumboDannoWatsonSherlockFive-0KojakNot yet in serviceLess than 3 monthsLess than 6 monthsGreater than 6 months Add RemoveIndividual Product Details for SDKProductSerial NumberIssue DescriptionTime In Use CurveColumboDannoWatsonSherlockFive-0Kojak Add RemoveIndividual Product DetailsProductSerial NumberIssue DescriptionTime In Use CurveColumboDannoWatsonSherlockFive-0Kojak Add RemoveProduct Family*ChooseColumboDannoWatson MiniSherlockFive-0KojakLE ModuleIB TapLegacy ProductNot Listed HereSDK Version*ChooseUnknown? Place integrator name in Notes.4.0.1 (current version)4.0.03.9.43.9.23.9.13.9.03.8.03.7.23.7.13.7.03.5.03.2.23.2.03.1.03.0.13.0.02.1.02.0.12.0.01.9.91.9.81.9.71.9.61.9.5What kind of device is the scanner connected to?ChoosePCPhoneTabletOtherDevice OtherMake and Model of Host DeviceOperating System or PlatformChooseWindowsLinuxAndroidOperating System VersionAre you using a cable adapter?ChooseYesNoWhat type of cable adapter are you using?Upload File(s)Please include as much information as possible, including photos, log files, videos, sample fingerprint images or any other applicable documents. Drop files here or Select files Max. file size: 50 MB, Max. files: 5. 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