Chandler, Arizona
Sr. Director of Technology
Reports To: Chief Technology Officer
Location: Chandler, Arizona
Travel: Up to 30% domestic and international travel
Level: Title and level (Director, Senior Director, or Vice President) will be commensurate with experience and demonstrated impact.
Position Summary
Integrated Biometrics is seeking a hands-on engineering leader to lead hardware product and technology development for compact, low-power, FBI-certified fingerprint sensors. This role will guide product architecture, stage-gate development, technical support, manufacturing improvement, and root-cause investigations across hardware, firmware, software integration, and device engineering, with a strong focus on cohesive product systems and customer solutions that span hardware and software.
The ideal candidate has deep hardware engineering experience, proven product-development leadership, and the ability to take complex hardware products from concept through release, as well as the systems perspective to align embedded, application, and SDK-level software with the hardware roadmap.
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Chandler, Arizona or Washington, DC
Sales Engineer
Integrated Biometrics (IB) is seeking a Sales Engineer to join the sales organization; this role serves as a technical bridge between customers, sales, engineering, and product development, supporting IB’s hardware and software portfolio across government, law enforcement, military, and commercial markets.
The ideal candidate combines strong software knowledge, technical sales ability, and working knowledge of hardware and software integration. Successful candidates will be comfortable presenting to both small and large groups, leading demonstrations and training sessions, and translating complex technical capabilities into practical market-facing solutions. The role also requires strong curiosity, AI fluency, and a genuine interest in technical development and emerging solution design.
This position will travel 50% of the time and requires a candidate who can engage credibly with military, law enforcement, and government stakeholders.
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Chandler, Arizona
Product Solutions Manager
Product Solutions Manager
Reports To: SVP of Software Business Development
Location: Chandler, Arizona
Position Overview
The Product Solutions Manager (PSM) serves as a critical technical bridge between business development, sales, product, and engineering teams. This role requires a software expert who can proactively drive software business development, translate complex technical solutions into business value, and manage a team of Product Solutions Engineers, with direct hands-on experience supporting and configuring GUI Applications and background service on Windows, Linux and Android platforms and on-premise network and storage environments.
Core Responsibilities
• Pre-Sales Technical Leadership: Lead technical discovery sessions, translate customer needs into product combinations and configurations, and serve as a trusted technical advisor throughout the sales cycle.
• Technical Presentations & Demonstrations: Deliver live, hands-on demonstrations, proof-of-concepts, and code walkthroughs to showcase actual system behavior.
• Software Evaluation Management: Define clear, measurable success criteria and technical validation processes for IB software product evaluations.
• Deal Project Management: Develop detailed project plans for customer engagements, managing timelines, third-party licensing, equipment acquisition, and risks.
• Post-Sales Support & Lifecycle Continuity: Oversee initial onboarding, deployment, deployment validation, and troubleshooting in customer on-premise network and storage environments and on Windows, Linux and Android client devices to ensure the solution delivered matches the solution sold.
• Cross-Functional Collaboration: Act as the central liaison between sales, engineering, product, and delivery teams to align customer needs with product capabilities.
Required Technical Qualifications & Competencies
• Software Development: (Advanced Proficiency)
Requirements: 3+ years with object-oriented programming (Java, C#, Python), including direct native application and/or service development and debugging on Windows, Linux and Android platforms; API design/integration; SQL databases.
• Installation and Configuration of OS, Applications and Background Services
Requirements: 2 years direct, hands-on experience configuring and troubleshooting APKs on Android and applications on Windows, Background Services on Windows and Liniz.
• On-Premise Network & Storage Environments: (Advanced Proficiency)
Requirements: Direct experience designing, deploying, or troubleshooting on-premise network architecture (LAN/WAN, VLANs, firewalls, VPNs, DNS/DHCP) and on-premise storage systems (SAN/NAS, RAID configurations, backup/replication); Active Directory and Windows Server administration; comfort working in air-gapped or restricted-network government/enterprise environments without cloud connectivity.
• Technical Presentations: (Advanced Proficiency)
Requirements: Proof-of-concepts, responding to RFPs/RFIs, and running technical workshops.
• Project Management: (Advanced Proficiency)
Requirements: Project planning tools (Jira, MS Project); vendor/procurement management; risk mitigation; stakeholder reporting.
• Biometric Technologies: (Intermediate Proficiency)
Requirements: Fingerprint recognition, liveness detection, image quality, template generation/matching, and industry standards (ISO/IEC, ANSI/NIST).
• Regulatory & Compliance: (Intermediate Proficiency)
Requirements: GDPR principles (lawful basis, data subject rights, DPIAs, cross-border data transfer mechanisms).
• Cloud & Infrastructure: (Nice-to-Have)
Cloud platforms (AWS, Azure); containerization (Docker, Kubernetes); CI/CD pipelines.
Preferred Experience & Education
• Education: Bachelor’s degree in Computer Science, Software Engineering, IT, or a related technical field (Master's preferred).
• Professional Experience: 7–10+ years in software development, solutions architecture, or technical pre-sales, with demonstrated direct experience supporting Windows, Linux and Android mobile/device deployments and on-premise network and storage infrastructure. Experience in biometric systems, identity management, or security solutions is highly valued.
• Leadership Experience: Proven ability to manage and mentor Product Solutions Engineers and influence cross-functional teams.
• Industry Certifications (Preferred):
o Privacy/Biometrics: CIPP/E, CBSP, or CBSE.
o Cloud/Project/Security: Network+, CompTIA A+, or Microsoft Certified: Windows Server Hybrid Administrator, PMP, PRINCE2, CISSP, or Security+.
Success Criteria & Performance Expectations
• Technical Win Rates: Increase technical conversion rates and improve solution repeatability.
• Evaluation & Risk Management: Establish rigorous quality benchmarks prior to software evaluations to reduce implementation risks.
• Regulatory Assurance: Apply privacy-by-design principles to ensure all deployments are fully compliant with GDPR and international data standards.
• Lifecycle Smoothness: Successfully transition accounts from pre-sales to deployment, resulting in reduced early-lifecycle issues and higher customer adoption.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Product Solutions Manager role.
• Stationary Position: Must be able to remain in a stationary position (sitting or standing) for prolonged periods (up to 75% of the workday) while working at a computer, writing code, or managing project plans.
• Movement & Mobility: Frequently required to move about inside the office to collaborate with engineering, sales, and product teams.
• Communication & Expression: Frequently communicates, presents, and conducts live technical demonstrations with internal stakeholders and external clients. Must be able to exchange accurate, complex technical information in these situations.
• Visual Acuity: Required to have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reviewing software code, and inspecting biometric technical specifications.
• Cognitive Demands: Must be able to handle complex problem-solving, manage multiple overlapping project timelines, and interpret dense regulatory/compliance frameworks under tight deadlines
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