Challenge

Banks face some of the most pressing security and access concerns. Case in point is the Peoples Bank as they needed to control access to their Operations Center and internal areas such as primary and secondary data centers and offices. They assigned their local security vendor the task of recommending a system that would satisfy their needs. Card and biometric systems were to be considered.

Results

After extensive research and testing of viable options, the Bank’s security vendor recommended Integrated Biometrics’ TRU650 biometric system due to system performance, security, price, reliability and ease of use. Integrated Biometrics worked closely with the security vendor and Peoples Bank during installation, configuration and administrative training. Travis Conley, FVP/Information Technology Officer for Peoples Bank, noted that the IT installation was very simple, and the system works incredibly well.

Since initial installation in December 2006, Peoples Bank has added to their system with two additional purchases. After two years of everyday use, Peoples Bank feels that the TRU650 system has satisfied their needs of system reliability and confidence. Specific benefits have included no longer having to manage keys or cards as well as the means to identify who, when, and where specific people have accessed their facilities. Further, they are able to add and remove employees easily and add access levels with ease. Peoples Bank also notes that the customer/tech support relationship with Integrated Biometrics has been positive.

"We value the good relationship with Integrated Biometrics and like knowing that we can call with questions and not be treated like a bother," Conley said. "We’ve had a great overall experience."

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Peoples Bank Winder, Georgia

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