Law Enforcement
In 2006, the Daytona Beach Shores Police Department was constructing a new facility and sought a solution to control access to restricted areas and aid in record keeping. They felt a biometric solution was optimal as it offered identity management with a unique identifier that is always available and easily accessible, while at the same time non-transferable. Further, the Police Department wanted cutting-edge technology, a competitively priced product, as well as a system that would perform well in their application.
The TRU650 Access Control System proved to be the ideal solution. Daytona Beach Shores initially installed 53 TRU650 access terminals throughout the entire complex, including vital secured areas such as records, interview rooms, detective division, evidence and property, internal affairs, the police chief’s office, administration wing, IT room and the secured parking lot. Integrated Biometrics worked closely with the in-house IT person to ensure the installation was successful.
Once the hardware installation was complete, the administration process began. The police department set their configuration preferences and enrolled users. To ensure administrators and users understood how the system worked and improve usability, Integrated Biometrics conducted extensive training sessions.
Daytona Beach Shores is extremely pleased with the TRU650 solution and customer/tech support from Integrated Biometrics. The system has enabled them to:
- improve record-keeping and security – their most valuable assets;
- track who enters certain areas and when through TRU’s real-time audit feature; and
- provide secure access to areas that have been assigned only to certain personnel.
According to PSO David “Glen” Murphy, IT Department, Daytona Beach Shores Department of Public Safety, “[I’ve] never had a problem getting in contact with a customer/tech support person at any hour.” He noted that the Integrated Biometrics team has assisted him well after hours and they have established a strong bond with his department.
“I would highly recommend this product to anyone,” said Murphy. “Integrated Biometrics is leaps and bounds above others.”
The Police Department has purchased an additional 13 TRU650s since the initial installation and the police chief has recommended the system to neighboring police divisions.